Authentication Services

Over 30 Years of Savoir-Faire

With more than 30 years of experience in luxury resale industry, we proudly bring our world-class authentication services to the comfort of your own home. Our rigorous multi-point inspection of your item is based on craftsmanship, materials, shapes, proportions, symmetry, patterns, colors, stitching, hardware, heat stamps, engravings, tags, logos, fonts, serial number, production code, historical consistency, NFC chip data, and many more. We currently offer two levels of authentication services to suit your needs: Verbal Authentication and PDF Authentication.

List of Brands

We authenticate modern and vintage bags, small leather goods, footwear, clothing, jewelry, and accessories from the following brands (alphabetically): Alexander McQueen, Alexander Wang, Balenciaga, Bally, Balmain, Bottega Veneta, Bulgari, Burberry, Cartier, Celine, Chanel, Chloé, Christian Dior, Christian Louboutin, Dolce & Gabbana, Fendi, Givenchy, Goyard, Gucci, Hermès, Jimmy Choo, Loewe, Louis Vuitton, Manolo Blahnik, MCM, Miu Miu, Mulberry, Phillip Lim, Prada, Proenza Schouler, Roger Vivier, Saint Laurent, Salvatore Ferragamo, Stella McCartney, Tod’s, Tom Ford, Valentino Garavani, Van Cleef & Arpels, Versace.

We authenticate Rolex/Tudor watches with NFC card only.

Sample Pictures Suitable for Authentication

Louis Vuitton | ChanelHermès | Gucci | Prada | Saint Laurent | Dior | RolexOther brands

NFC Chip Data Analysis

Some items from Bottega Veneta, Bulgari, Christian Dior, Louis Vuitton, Prada, Valentino Garavani, and Versace are embedded with microchip to prevent counterfeiting. We may need you to submit screenshot of NFC chip data from NFC Tools app on Android or iPhone. Please contact us for more information.

Verbal Authentication Process

After you purchase the service and receive the order number. Please submit your order number and detailed pictures of your item to our e-mail address (contact@drrunway.com) or Facebook Page (facebook.com/dr.runway). We will reply whether the item is authentic or not. No explanation will be given in any case. Verbal authentication is intended for your information only. We will not disclose the results to any third party.

PDF Authentication Process

After you purchase the service and receive the order number. Please submit your order number and detailed pictures of your item to our e-mail address (contact@drrunway.com) or Facebook Page (facebook.com/dr.runway). If the item is authentic, Certificate of Authenticity in printable PDF format will be issued and sent to you. Each Certificate of Authenticity displays pictures and detailed specifications of the item, as well as unique QR code and weblink which can be retrieved for verification purposes in the future. However, if the item is not authentic, Letter of Noncompliance in PDF format will be issued and sent to you instead.

Add-On Services

Identification includes style name of the item. If the material, size, year of production, or era range can be determined, they will also be provided.

Estimated Market Value is the price range that could be obtained if the item is sold under competitive and open market conditions.

Detailed Explanation can be ordered if you would like to know which characteristic of your item is not compliant with authentic products.

Upgrade to PDF can be ordered within 90 days of Verbal Authentication. Either Certificate of Authenticity or Letter of Noncompliance will be sent to your e-mail.

Appraisal Document (PDF) can be ordered within 90 days of Verbal Authentication. It includes pictures and specifications of the item, as well as its appraised value in USD.

Dispute Letter (PDF) can be ordered within 90 days of Verbal Authentication. It includes detailed explanation and side-by-side photographic comparison of item inspected and authentic specimen.

Service Turnaround Time

Service Average* Guaranteed†
Verbal Authentication 6-9 hours 24 hours
PDF Document 12-18 hours 48 hours

*Average time is NOT guaranteed. It depends on your time zone and availability of our authenticators.

†If you submit via e-mail but do not receive our response within the guaranteed time, please check your junk/spam folder before contacting us for assistance.

Authentication Fee Schedule (US Dollars)

Brand Verbal PDF
Chanel
Alphanumeric serial or 176/177 serial
$100
$120
Chanel
Vintage or numeric serial except 176/177
$40
$60
Hermès
Bags, wallets
$100
$120
Chanel, Hermès
Clothes, shoes, accessories
$40
$60
Rolex, Tudor
NFC card required
$100
$120
Fine Jewelry (All Brands) $100
$120
Celine, Dior, Goyard, Loewe $30
$50
Other Brands $20
$40

Add-On Fee Schedule (US Dollars)

Service Fee
Identification $20
Estimated Market Value $20
Detailed Explanation $20
Upgrade to PDF $20
Appraisal Document (PDF) $30
Dispute Letter (PDF) $60

No-Refund Policy

All authentication results are final, and there will be no appeals. All service fees are valid for 30 days after the date of purchase. Customers must prepare and submit item pictures to us within 30 days of order date. We may request additional pictures if needed. If customers do not submit adequate pictures within 30 days of order date, the fees will be forfeited, and no refunds will be given.

All fees are non-refundable and non-transferable. However, we will issue store credit in exceptional circumstances where we decide that authenticity cannot be accurately determined from the pictures because of technical limitations. Our turnaround time guarantee starts once your payment and sufficient pictures of your item have been submitted. If we exceed the specified turnaround time, we will issue store credit to you.

Misuse of Services

Misuse of services, including registering multiple accounts, using several e-mail addresses, assuming many aliases, knowingly providing false information, attempting to submit misleading items for authentication, or filing a payment dispute may result in order cancellation and denial of future services. No refunds or store credits will be provided in such cases.

Disclaimer

Dr. Runway LLC is an independent authentication expert and is not affiliated with any brand. The opinions rendered by Dr. Runway LLC are based solely on our knowledge of leather goods, clothing, and accessories from over thirty years of studying and mastering them. Dr. Runway LLC makes every effort to ensure that our opinions are accurate, but we do not guarantee that they will always be correct or absolute. Neither the authenticators nor Dr. Runway LLC will assume any legal liability that may arise from the use of our services. We reserve the right to revoke any statement or document previously issued by us at our sole discretion without prior notice. Dr. Runway® is a registered service mark of Dr. Runway LLC. All other brand names are registered trademarks of respective owners.

Sample Certificate of Authenticity

Sample Appraisal Document

Sample Letter of Noncompliance

Sample Dispute Letter